These Terms and Conditions govern your use of the bit365 platform and all associated services. Please read carefully before registering or placing any wager.
IMPORTANT: By registering an account with bit365, accessing the platform, or placing any wager, you confirm that you have read, understood, and agree to be legally bound by these Terms and Conditions in their entirety. If you do not agree, you must not use the bit365 platform.
These Terms and Conditions ("Agreement") constitute a legally binding agreement between you ("Player," "User," "you") and bit365 ("bit365," "the Company," "we," "our," "us"), the operator of the online gaming platform accessible at bit365.biz.
Your access to and use of the bit365 platform — including the website, all gaming products (live casino, slots, sports betting, e-sabong, bingo), mobile interface, customer support services, and promotional programs — is conditioned upon your acceptance of and compliance with this Agreement. This Agreement applies to all visitors, registered users, and players.
By creating an account, logging in, depositing funds, or placing a wager on the bit365 platform, you acknowledge that you have read and understood these Terms and Conditions and agree to be bound by them, together with our Privacy Policy, Responsible Gaming Policy, and any game-specific rules published on the platform.
Access to and use of the bit365 platform is strictly limited to individuals who are at least twenty-one (21) years of age, consistent with applicable Philippine gaming regulations. bit365 does not permit individuals under 21 years of age to register, deposit, or participate in any form of gambling on the platform.
STRICT 21+ REQUIREMENT: You must be at least 21 years old to use bit365. We verify age during the KYC process and reserve the right to suspend any account where the user's age cannot be confirmed. Any winnings accrued by an underage player shall be forfeited.
The bit365 platform is intended for use by players located in the Philippines or other jurisdictions where online gambling is legally permitted. It is your sole responsibility to determine whether accessing and using online gaming services is lawful in your jurisdiction.
By registering, you represent and warrant that: (a) you are of legal age as specified in Section 2.1; (b) you have full legal capacity to enter into this Agreement; (c) you are not accessing the platform from a jurisdiction where gambling is prohibited; (d) you are not a current or former problem gambler under self-exclusion from any gaming platform or facility; and (e) funds used for wagering are not proceeds of criminal activity.
The following individuals are not eligible to register or participate: current or former employees of bit365 or its affiliates, partners, and service providers; immediate family members of the foregoing; individuals on self-exclusion lists; and individuals in jurisdictions where online gambling is prohibited by law.
Each individual may hold only one (1) registered account on the bit365 platform. Opening or attempting to open multiple accounts — whether under the same or different identities — constitutes a material breach of this Agreement and may result in immediate suspension of all associated accounts and forfeiture of any balances therein.
You are required to provide accurate, complete, and current information at the time of registration and to update such information promptly when it changes. bit365 reserves the right to suspend or terminate accounts where inaccurate or misleading information has been provided.
bit365 is required to verify the identity of all account holders as a condition of operating within the applicable regulatory framework. You agree to submit valid government-issued identification documents, proof of address, and any other documentation reasonably requested by bit365 for identity verification, age verification, and source-of-funds verification purposes. Failure to complete KYC verification may result in suspension of deposit, withdrawal, and wagering privileges until verification is satisfactorily completed.
You are solely responsible for maintaining the confidentiality of your account credentials and for all activity conducted under your account. You must notify bit365 immediately upon discovering any unauthorized use of your account. bit365 shall not be liable for any loss or damage arising from unauthorized access resulting from your failure to safeguard your credentials.
You may request closure of your bit365 account at any time by contacting customer support. bit365 reserves the right to close any account at its sole discretion, including — without limitation — accounts found to be in breach of this Agreement, engaged in fraudulent activity, or associated with money laundering or criminal conduct.
bit365 currently accepts deposits and withdrawals via GCash, Maya (PayMaya), GrabPay, BPI, BDO, Metrobank, 7-Eleven (deposit only), and USDT (TRC-20). All transactions are processed in Philippine Peso (PHP) unless otherwise specified for cryptocurrency transactions. Payment methods and their availability are subject to change at bit365's discretion.
The minimum deposit is ₱100 for GCash, Maya, GrabPay, and 7-Eleven. The minimum deposit via bank transfer is ₱500. Minimum withdrawal amounts vary by method as published in the Wallet section of your account. bit365 reserves the right to modify minimum transaction amounts with reasonable prior notice.
Funds deposited into your bit365 account are held for the purpose of gambling on the platform and are not considered a financial investment, banking deposit, or savings product. bit365 does not pay interest on account balances. Deposited funds that remain unused for a period exceeding twelve (12) months may be subject to dormancy processing in accordance with applicable regulations.
Withdrawal requests are subject to completion of KYC verification and satisfaction of any applicable wagering requirements. bit365 targets processing of GCash and Maya withdrawals within fifteen (15) minutes of approval. Bank transfer withdrawals are processed within one (1) business day. Processing times may be extended during periods of high volume or for accounts requiring additional verification.
bit365 complies with applicable anti-money laundering (AML) regulations. Withdrawals must be returned to the same payment method used for the original deposit where technically feasible. bit365 reserves the right to request documentation verifying the source of funds for large transactions or patterns of activity consistent with money laundering.
Promotional offers available through the bit365 platform are subject to individual promotion terms and conditions published alongside each offer. General eligibility requires a verified account, compliance with this Agreement, and satisfaction of any deposit or wagering thresholds specified in the promotion terms.
Bonus funds credited to your account are subject to wagering requirements as specified in individual promotion terms. Bonus funds and any winnings derived from bonus funds may not be withdrawn until the applicable wagering requirement has been met in full. bit365 reserves the right to void bonus funds and associated winnings where wagering requirements have not been fulfilled.
bit365 reserves the right to withhold, void, or reclaim any bonus or promotional reward where it reasonably suspects that a player has exploited a promotion through multi-accounting, collusion, use of automated betting systems, low-risk wagering strategies designed to circumvent wagering requirements, or any other method intended to abuse the spirit of a promotion.
bit365 reserves the right to modify, suspend, or discontinue any promotional offer at any time without prior notice, subject to honoring commitments already made to eligible participants who have satisfied the relevant qualifying conditions at the time of modification.
Each game available on the bit365 platform is governed by specific rules published within the relevant game interface or help documentation. In all matters relating to game outcomes, the platform's technical records shall be the definitive authority. Players are responsible for familiarizing themselves with the rules of any game before wagering.
In the event of a technical malfunction, disconnection, or system failure that affects a game in progress, bit365 will endeavor to resolve the matter fairly and promptly. Where a game result cannot be reliably determined due to a technical fault, bit365 reserves the right to void the affected wager and return the staked amount to the player's account.
Players who wish to dispute a game outcome or transaction must contact bit365 customer support within thirty (30) days of the relevant event. Disputes submitted after this period may not be accepted. bit365 will investigate all disputes in good faith and provide a written response within ten (10) business days of receiving a complete dispute submission.
Except as provided in Section 6.2 and 6.3, all game results are final once the outcome has been determined and recorded by the platform. No claims for reversal of settled bets based on player error, misunderstanding of game rules, or dissatisfaction with outcomes will be entertained.
The following conduct is strictly prohibited on the bit365 platform and constitutes grounds for immediate account suspension and forfeiture of balances:
bit365 reserves the right to investigate suspected prohibited conduct, report findings to applicable regulatory and law enforcement authorities, and pursue civil and criminal remedies to the fullest extent permitted by law.
bit365 is committed to promoting responsible gambling and preventing problem gambling. Players are encouraged to use the responsible gaming tools available in their account settings, including deposit limits, loss limits, session time alerts, cooling-off periods, and self-exclusion.
Self-exclusion requests are processed promptly and result in suspension of the player's account for the selected duration. Players who have self-excluded from bit365 must not attempt to open new accounts or circumvent the self-exclusion. Any account opened in violation of a self-exclusion will be closed and balances forfeited.
bit365 operates within the responsible gaming guidelines of the applicable Philippine regulatory framework. Players experiencing difficulties with gambling are encouraged to seek assistance through their account settings or by contacting our responsible gaming support team, available 24/7.
21+ ONLY. Gambling is restricted to persons aged 21 and above. Gambling should be for entertainment only. Never gamble with money you cannot afford to lose. If gambling is no longer fun, please use our self-exclusion tools or contact support immediately.
All content on the bit365 platform — including but not limited to the bit365 brand name and logo, website design, text, graphics, game content, software, data compilations, and user interface elements — is owned by or licensed to bit365 and is protected by applicable intellectual property laws.
You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the bit365 platform for personal gaming purposes in accordance with this Agreement. You may not copy, reproduce, distribute, modify, display, or create derivative works from any bit365 content without prior written authorization.
To the maximum extent permitted by applicable law, bit365 shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from or related to your use of the platform, including — without limitation — loss of profits, loss of data, loss of goodwill, service interruption, computer damage, or system failure.
bit365's aggregate liability to any player for any claims arising under or related to this Agreement shall not exceed the total amount deposited by that player into their bit365 account in the twelve (12) months preceding the claim.
bit365 does not guarantee uninterrupted, error-free, or virus-free access to the platform. The platform is provided "as is" and "as available" without warranties of any kind, express or implied, to the fullest extent permissible under applicable law.
bit365's collection, use, storage, and disclosure of your personal information is governed by our Privacy Policy, which is incorporated into this Agreement by reference. By accepting these Terms and Conditions, you also consent to the data practices described in the Privacy Policy. The Privacy Policy is available at bit365.biz/privacy-policy.
bit365 reserves the right to amend, modify, or update these Terms and Conditions at any time. Amendments will be effective upon publication on the bit365 platform. Where an amendment materially affects your rights, bit365 will provide notice via email or in-platform notification with a reasonable period before the amendment takes effect.
Your continued use of the bit365 platform following the effective date of any amendment constitutes your acceptance of the revised Terms and Conditions. If you do not agree to the amended terms, you must discontinue use of the platform and request account closure.
These Terms and Conditions shall be governed by and construed in accordance with the laws of the Republic of the Philippines. Any dispute arising from or in connection with this Agreement that is not resolved through the dispute resolution process in Section 6.3 shall be subject to the exclusive jurisdiction of the competent courts of the Philippines.
bit365 operates within the regulatory framework administered by the Philippine Amusement and Gaming Corporation (PAGCOR) and relevant Philippine gaming legislation. Nothing in this Agreement limits your rights under applicable Philippine consumer protection and gaming regulations.
For questions regarding these Terms and Conditions, account matters, disputes, or responsible gaming support, please contact bit365 through the following channels:
bit365 endeavors to respond to all written inquiries within forty-eight (48) hours on business days. Urgent matters including account security and responsible gaming requests are handled on a priority basis through live chat.
bit365 operates within the Philippine gaming regulatory framework administered by PAGCOR. Players benefit from the accountability and player-fund protections that regulated status requires.
All bit365 games use independently certified RNG technology. SSL encryption protects every transaction and login. Your data and funds are handled under strict security protocols at all times.
GCash and Maya deposits are instant. GCash withdrawals average 15 minutes. All balances are in PHP with no conversion fees — designed for how Filipinos actually manage their money.
Deposit limits, loss limits, session timers, and self-exclusion are available directly in your account settings — no support request required. bit365 makes it easy to stay in control.
English-speaking support agents are available around the clock via live chat. Account issues, payment queries, responsible gaming requests — all handled promptly with genuine understanding of local context.
bit365's bonus terms, game RTPs, and transaction policies are written in plain English and published openly. No hidden conditions, no buried footnotes. What you see is what you get.
Join Filipino players across Manila, Cebu, Davao, and beyond. One account, one wallet, one platform for live casino, slots, sports, sabong, and bingo.
These Terms and Conditions include provisions designed to protect players. bit365 is committed to responsible gaming and provides tools to help you stay in control of your gambling activity. Deposit limits, cooling-off periods, and permanent self-exclusion are available at any time in your account settings. 🔞 Must be 21+ to participate. Gambling is for entertainment only — never chase losses and never gamble with money you cannot afford to lose.